Urban Dandy features in a new Ezine, curated by Toby Laurent Belson. This first edition brings together the words of local writers, campaigners, film makers and artists to reveal the context in which the Grenfell Tower fire took place.
The Zine represents some of the best of the North Kensington community: creativity, diversity, openness, unity and defiance…above all a commitment to life in the face of forces that work against it.
The Zine is an ideal primer for those who want to learn more about this unique area, as well as a timely reminder that the Grenfell Tower atrocity did not occur in a vacuum, but in the context of policy decisions and systemic attitudes towards the population of North Kensington.
As the struggle in North Ken continues, Writings from the Roots will stand as a testament to the enduring spirit of the people of this area who continue to face down injustice and insults from the same forces that were at work long before 14th June 2017.
Some words of introduction from Toby Laurent Belson are below. You can open a digital version of the Ezine here: North_Kensington_Writings_1and print copies are available at local libraries (Ladbroke Grove & Kensal), the Venture Centre, Acklam Village, Henry Dickens Community Centre and the Taberncale, where there will be an official launch on Saturday 15th June at 6pm.
Over to Toby:
“It has been produced to respond to a couple of specific things:
1 An acknowledgement that the strong online presence and platforms of our grassroots activities are not always matched by offline efforts (albeit for good reason given the next level of resource and commitment some of these outcomes require).
2 To make clear that there are strong and established networks in this community. Just as in the 60s and 70s, where the People’s Association and their centres acted as a gathering space for a multitude of autonomous groups or All Saints Road was a space of Black communiity resistance. Things are connected.
3 To publish a piece that (amongst others) will act as a marker. Having done various research over the years, the value of published works and outstanding ephemera has become clear. And the need for communities and individuals to produce their own stories and present their own narratives has also become clear. We need more books, more zines, more leaflets, more posters, more songs, more films, more artworks, more exhibitions, more talks, more libraries and more archives. We have the skills in and around the community to do it all.
This is a further development of the ‘North Kensington Healing’ artwork produced for the ‘Shifaa (Healing)’ edition of the Khidr Collective zine released in January 2018.
In continuing to explore the nature of this part of my home, West London, roots are discovered that go further out and further down with an endless diversity of trunks, branches, blossoms and leaves that make more and more sense. It’s amazing and I encourage everyone to keep on contributing and cultivating to this healing, this culture, this freedom.”
Anna Parfirenko is the owner of Leafwild, a fresh, healthy and aesthetically pleasing café on Ladbroke Grove. I met Anna at the peak of the Tuesday morning rush, when the café is filled with multi-lingual chatter, and over coffee she told me of how it all began and her plans for the future…
What does Leafwild do?
‘Leafwild is a concept: an organic, gluten-free, vegetarian café, all about clean eating with no refined sugar. We have a holistic approach based on mindfulness and openness: we are for healthy eating and healthy drinking. And we are for animals. I wanted it to be vegan but that proved too difficult, so we’re in-between the vegi and vegan crowds. We have had to start serving fish and chicken to keep business coming in and we also sell eggs. We care a lot about the coffee. We use a local London company, Beanberry, to supply our organic coffee.Continue reading →
Writing about life in Kensington sometimes creates friction with Kensington and Chelsea Council (RBKC), the Kensington and Chelsea Tenant Management Association (KCTMO) and the Westway Trust. The three constitute what has been referred to locally as the Unholy Trinity.
Roles & Responsibilities
RBKC is the local government, responsible for provision of many public services and dominated by councillors from the Conservative party, which retained control of the Town Hall by winning the local election in May 2018. For years the political leadership of RBKC has been dominated by moneyed property speculators who have sought to sell off North Kensington’s public assets, such as its library, youth club and college.
KCTMO is an Arms-Length Management Organisation and was given control of the borough’s 9,000 social housing properties from 1996. It was taken in-house, back to RBKC, after the Grenfell Tower fire; KCTMO staff now work in the same roles but use council, rather than TMO, email addresses. KCTMO is being maintained as a legal entity at a high cost to residents so that it can participate in the Grenfell inquiry.
The Westway Trust is responsible for ensuring the mile of land under the A40 flyover in North Kensington is used for the benefit of the local population who suffer from the noise, darkness and pollution imposed by the Westway.
Power & Mortality
The three institutions form a power establishment in the north of the borough. Between them they have the keys to properties and can move families out of London; they hold the purse strings for many charities, small businesses and community projects. Senior positions at all three tend to be held by people with a capitalistic approach and a natural class bias for maintaining the status quo.
History has shown that their agendas overlap and, on their watch, Kensington is “the most unequal borough in Britain,” not an abstract fact: here in North Kensington we men live for 22 years fewer than the wealthier men in the south of the borough.
Writing in Kensington and possessing a modicum of socio-economic or political consciousness requires awareness of how the trinity impact the population.
It is important to explain the phrase Unholy Trinity as it is a pronoun for three paradoxical institutions. All three are significant local employers: the council has well over 2,000 staff; KCTMO over 200 and Westway Trust approximately 100 (these figures do not include casual or contracted-in workers). They also provide vital services, sometimes effectively. Within each of the three organisations are fine and noble people, but the Trinity have not only failed to alleviate chronic poverty but have added to the misery in North Kensington.
Despite the misery, they carry on. The council has weathered the political storm after the Grenfell fire, mainly by playing silly and propagating corporate waffle about ‘change’ and ‘stronger communities’. Nobody in North Ken believes it, but they have no way to reject it. The government’s taskforce that oversees RBKC on behalf of the Home Secretary offered only token criticisms in its latest report which was a whitewash serving only to veil RBKC’s ineptitude. The property parasites of RBKC have proved ignorant and unteachable when it comes to the rich culture and dynamic potential of North Kensington making them less useful to the area than his fleas are to a dog.
KCTMO has been absorbed into the council, along with thousands of outstanding repair jobs it couldn’t carry out, despite £11 million a year of public money. And the Westway Trust’s 2018 keystone cops AGM was a mess, with allegations already carried over from previous years going unanswered. Every establishment, profiteering instinct of the decision makers within the Unholy Trinity leads them to mess up big time in North Kensington and it is not possible to shame them into improving.
Many staff members at these institutions are comfortable with constructive criticism of their big bosses, and often agree, but others get jittery when local writers consistently, accurately identify the seriousness of the failings and when the finger of blame points steadily at those whose doctrines have done so much damage to the people they are paid to serve.
Lancaster West – Urban Dandy
Urban Dandy started off in 2011 covering art, music, local businesses and whatever else we felt like talking about. Jen, Angel and I were always philosophical, ear-to-the-street, socially and politically conscious types though.
The blog was conceived on Lancaster West estate, which probably set in train the trajectory Urban Dandy has taken. In the immediate aftermath of the Grenfell Tower fire, in a climate of rage and truth, no issues were raised about our comments on the local power system. Now, in the post-Grenfell world, it’s different; people have adjusted their minds to circumstances that would have been unthinkable before 2017. Being sensitive to the times, it was inevitable that if we kept writing we’d come up against the Unholy Trinity.
The Masque of Empathy
It is painful to write but what we see now in North Kensington is a gravy train about to smash into the buffers. Profiteers motivated by personal gain, not limited to the business or political classes, have cashed in on tragedy. Integrity has been trumped by fear of missing out, not helped by the panic-stricken local authority almost literally throwing money (£400 million and counting) at the community, to maintain the established order, rather than investing in people to transform standards of living and create opportunities.
Financial corruption in the third sector, corruption of the minds of those who are first to proclaim their piety, adds to the corruption so obvious in the upper echelons of the council and KCTMO. The perversions possibly peaked with the presence of the leader of the council on the monthly silent walk for Grenfell. Her deputy feels relaxed enough to poke fun at those who attend council meetings to demand justice. Eighteen months is an infinitude in politics.
‘Change’ at RBKC amounts to a masquerade of empathy for which they are sent on training courses, funded by residents.
The Masque of Anarchy
Back to the blog, and when Mark joined us, we had London’s greatest poet, the perfect foil for news stories and the op-eds. Philosophical, social and poetic. Perhaps something is stirring in England, but in Kensington, the Royal borough, the Unholy Trinity still decides the life chances of many families and the council has a democratic mandate for power.
What to do? Blogging, or citizen journalism, is the fourth estate in this borough. Temporarily, Urban Dandy is the only show in town outside of the social media echo chamber. We hope we won’t be alone for long though: others cannot be matched for their assiduousness; and one local blog takes the fight to the Unholy Trinity almost daily.
Rage, though it manifests in our words, was never the purpose of Urban Dandy and it won’t chew us up. The power system endures because it was designed to, that is a fact of life but we remain philosophical, knowing that big doors swing on small hinges.
The second centenary of the Peterloo massacre is marked by Joyce Marlow’s brilliant, authoritative book. Making use of all that was published in Lancashire and across Britain at the time, she tracks the fear among the ruling elite of revolution in England and the spirited, non-violent call for dignified living conditions in Manchester that was turned into a massacre of its own people by the British army. The book also tells the story after the massacre as the population is subjugated by the state’s control of the courts, parliament, media and arms. In 2119, we hope historians researching the atrocity in North Kensington find our blog and recognise an honest account.
Stepping back and renewing is the early year theme of the poetry, articles and art on the blog, as we mop up the chaos of 2018 and look forward.
The anarchy we glimpsed in Summer 2017 has given way to the old order, and it is a great sadness that an alternative system for North Kensington has not been established. A mechanism to enable the community to make its own decisions in its own interests, which briefly seemed possible, is not even discussed any more. Squabbles and petty ambitions dominate North Kensington while the privileged, dividend-collectors at RBKC relax, bloated by their success.
Like any logical article, even a stream of consciousness comes full circle. In this case back to the Unholy Trinity. We’ve ignored the murmurs of discontent about our work and started 2019 with an insider account of alleged Westway Trust corruption and a serious look at the abuse of the word ‘change’ by RBKC. We’ll write whatever we feel like writing about and might step back from covering North Kensington’s Unholy Trinity quagmire. But stepping back means having a better view of the whole picture, and their injustice will remain on our radar…
As reported previously, the Centre for Public Scrutiny (CfPS) were commissioned to undertake an independent review of Kensington and Chelsea council (RBKC) in July 2018 following the Grenfell Tower fire of June 2017, in which 72 people died. The CfPS made a number of recommendations which the council voluntarily agreed to adopt, including twelve recommended “principles of good governance.” We put RBKC’s adherence to their principles to the test with the first case study: the North Kensington community building, Canalside House. RBKC was found wanting, but will they fare any better as we look at Lancaster Youth Club?
The main criticism of the CfPS independent review is that it provides very little in terms of effective tools to hold the Council to account…It seems the Council heard these critics and responded to say, “the council recognises that it (sic) essential to put these principles into practice.”. However, the story of Canalside House (where community groups were told their building would be demolished and turned into luxury flats) demonstrated that RBKC are really struggling to stay true to their word on this.
The council has a plan of action. Unfortunately, it seems to involve demolishing a lot of buildings purposed for community use. Canalside House was not the only community space at threat of closure. Lancaster Youth Club, located by the crossroads of Ladbroke Grove and Lancaster Road, neighbouring two private schools (Chepstow House and Notting Hill Preparatory,) the historic North Ken library and the bohemian 19th century pub the KPH (now sold to property speculators,) was also threatened with demolition two years ago. Lancaster Youth Club is not far from Grenfell Tower in the north of the borough and a real asset for young people in an area where community space is at a premium.
In 2017, the council proposed that the Youth Club be demolished (sound familiar?). According to RBKC: ‘the building whilst generally fit for purpose, is not energy efficient and is relatively costly to run for its size.’ The demolition of Lancaster Youth Club did not occur in 2017 as plans for regeneration were put on hold after the Grenfell Tower fire. The space has lay empty ever since and Deputy Leader of RBKC, Kim Taylor-Smithrejected refurbishment work that would have made the building operational again.
At the same time, the community has increased its provision to meet demand and community space is needed more than ever. EPIC, the Community Interest Company currently commissioned to run the centre, have had their contract extended until September 2019 when the Council will announce all newly commissioned youth services in the borough. Meanwhile, dust is left to accumulate at Lancaster Youth Club and workers do not know what will happen to the space or if their jobs are safe, but we are told to not be so cynical as the council has a plan.
The youth review, painstakingly carried out during 2018, claims that “young people were also involved in co-designing youth services” but it is expected that ultimately RBKC’s offer will be derisory due to the local authority’s commitment to austerity. Already it is clear that there will be very little space afforded to North Kensington’s young people, many of whom live in acute poverty in overcrowded accommodation[i].
The Strategy for Redesign and Implementation of Youth Services states that the new youth offer ‘will consist of two main youth hub sites; one in the North of the Borough (Lancaster Road area), and one in the South (in Chelsea Riverside ward) and five youth club sites.’ Reading between the lines, it seems Lancaster Youth Club might be re-purposed as a youth ‘hub’ and is perhaps safe from demolition for now, but the real question is why young people, residents and community groups have not been kept in the loop? Why is the council not abiding by the principles it promised to adopt not just in theory but in practice?
A reminder of the principles:
“Connecting with Residents”
“Focusing on What Matters”
“Listening to Many Voices”
“Acting with Integrity”
“Involving Before Deciding”
“Communicating What We Are Doing”
“Inviting Residents to Take Part”
“Being Clearly Accountable”
“Responding Fairly to Everyone’s Needs”
“Working as Team”
“Having the support we need” (not relevant here as it only applies to internal RBKC issues)
In the case of Lancaster Youth, as with Canalside House, RBKC has willfully ignored its principles of good governance. CfPS offers no useful mechanism for ensuring change in the council’s approach.
The national government’s Independent Grenfell Recovery Taskforce, made up of four members, who report directly to Home Secretary Sajid Javid, similarly have no power to insist upon real change. They appear unaware of the 12 Principles, which do not feature in its latest report, which is little more than a whitewash, focusing on procedure rather than people. It fails to mention the Lancaster Youth Club or Canalside House, let alone discuss the needs of those who benefit from the services provided at each.
When the issue of the youth review was raised with a Taskforce member by the governors of The Curve, he responded by suggesting that North Kensington should be grateful that there is a youth service at all. The Curve is another community space that seems likely to be either abandoned by the council or expected to limp on with severe budget cuts in 2019.
This from a council that has spent in excess of £400 million on its own political survival since the fire. Now they are secure, will they deliver on any of the promised change? Or is North Kensington in a new phase of austerity and impoverishment?
Have the principles been put in to practice? Has change arrived? No.
*The author who submitted this article to Urban Dandy asked to remain anonymous to avoid any prejudicial attitudes being shown towards her community-based organisation by RBKC councillors or staff.
Some edits and additional information by Tom Charles @tomhcharles
In 2018, Urban Dandy was the recipient of an apparent leak regarding the Westway Trust. Emailing anonymously and identifying themselves only as “someone recently connected with the Trust” the whistle blower presented us with a “summary of events” that allegedly led to the Trust’s 2018 CEO appointments, its decision to allow the BBC to build at Bay 20 for the DIY SOS Grenfell specials and the overlap between these two stories.
A bit of background…
What is the Westway Trust?
The Westway Trust (formerly North Kensington Amenities Trust) is responsible for one mile / 23 acres of land under the Westway section of the A40 in North Kensington, crossing Portobello Road and Ladbroke Grove, passing close to the Grenfell Tower and ending at Latimer Road. This custodianship began when the Westway was opened in 1970. The Trust’s remit is to ensure the land is used for the benefit of the local community as compensation for the concrete eye sore that dominates, darkens and pollutes the areas underneath it.
Westway Trust’s relationship with the local community is a complex one. The Trust provides vital services, including spaces for charities and supplementary schools. However, there is rancour among many local residents at aspects of the Trust’s work and approach, some of which has been covered by us, see the links at the end of the article. The Westway Trust is currently undergoing a review by the Tutu Foundation following claims of institutional racism.
What is Bay 20?
Bay 20 is one small section of the land under the A40 in the care of the Westway Trust and had remained undeveloped by the Trust. The space was once used by Carnival Industrial Enterprise as a steel pan yard; highly skilled musicians would make and tune pans, maintaining important local heritage and offering apprenticeships. This was abandoned by the Trust who inserted an art installation: a bleached-purple moonscape, which remained the only inhabitant of Bay 20 for over a decade.
The BBC built two community spaces on Bay 20 in 2018: one was the Dale Youth boxing club, a replacement for the facility destroyed in the June 14th 2017 Grenfell fire; the other a community centre and meeting space, to be run by a community operator, not the Westway Trust due to its historic inability to secure the confidence of the local population. The building work and subsequent grand openings were subjects of the BBC prime time programme, DIY SOS. There were serious concerns raised about the BBC’s involvement at Bay 20 including over the light tone of the programmes and the fact that community land was being used to replace a gym lost in an entirely preventable fire. See the links at the end of the article for more.
Bay 20’s close proximity to Grenfell Tower and the fact that it lay unused made it an attractive choice for the BBC to tell a Grenfell-related story.
Who leaked the stories to us?
Our Mr/Ms X said that for legal reasons (Westway Trust has confidentiality agreements with staff and trustees) they could not go on the record with what they called their “summary” of events.
We had no way of verifying X’s credentials, but we checked the information with another person “recently connected with the Trust” and they responded that “this guy is so right!!”
X told us: “I have been connected with the Westway Trust for a number of years, I was appalled by Angela McConville the last CEO of the Trust and further appalled, that when she left she was given a glowing endorsement by Alan Brown (Westway Trust Chair) and a hefty chunk of her bonus – allegedly £12k.”
There is more background on Angela McConville’s time at Westway Trust here.
X presented us with some allegations against the Westway Trust:
The Trust conducted a CEO appointment process that was deliberately closed and “directly connected” to sealing a deal with the BBC for Bay 20
Of the two members of the four-person Westway Trust Executive Team who argued for an open CEO appointment process, one left with immediate effect while the other was being “performance managed” out at the time of the leak. The other two executive members are now the joint CEOs
The BBC wanted maximum value for its ‘Grenfell special’ and so made two programmes rather than the usual one, leading to a halving of the potential space used for the new community centre
X told us:
“Many hoped both inside and outside of WT that there would be a chance of a new approach, fresh ideas and a fresh beginning (a promised CEO selection with an open process at last December’s (2017’s) AGM – this promise was recorded by Westway 23) – Many were completely devastated to understand very recently that the WT chair and board, with the aid of the interim CEOs, had decided to undertake a “closed and secret internal process” to appoint (from interim role to permanent) as joint CEOs.”
The joint CEOs appointed in 2018 were Mark Lockhart and Alex Russell.,
X: “Mark Lockhart (at WT for 25 years), was involved from one bad administration to the next. Alex Russell – who Angela McConville recruited and personally mentored – is from a professional private sector Communications Consultancy and was hired to gain the upper hand in the comms war (as Angela saw it) with the Community.
“The Westway Trust Chair and the Westway Board (not including the community trustee who completed her resignation in protest at such a closed process) decided against the promised “Open and Inclusive Process” of CEO appointment, and instead decided to pursue a closed campaign to appoint long serving Mark Lockhart (who knows where the bodies are buried!) and Alex Russell. They are both seen as a safe pair of hands who will not make any radical changes at the Trust.
“Post Grenfell and with the BBC DIY/SOS sniffing around the area for a Grenfell branded project, the BBC proposition for Bay 20 was seen by the two interim CEO’s as a “gold-plated opportunity” to make their role’s permanent (within a closed system of appointment and with an absence of competition), by rapidly developing a site that had remained dormant for some 47 years. Thereby impressing their paymasters and appointers on the Board and giving Alan Brown an immediate good news story – much needed after his glowing endorsement of Angela McConville’s tenure.
“The interim CEOs seized upon the BBC need for the DIY/SOS light entertainment show and threw their full energy behind the Bay 20 project, diverting WT resources to make it happen, they wanted success and to impress at all costs…to show the Board that they could deliver a development (any development) and that’s why there was no community consultation.
“Unfortunately, this ambition was at all costs, they conceded on point after point to the BBC and encouraged the BBC to stick with the project despite very mixed community sentiment, they ploughed on, not listening to the displeasure of their own staff and the doubts of other stakeholders – that this project was not representative of the Community, was in bad taste and could be seen as exploitative of the Grenfell disaster. They sold out the land (and community) in a heartbeat (for their own self-promotion), land that had been left unused and wasted by the Trust for the last 47 years.”
X: “There were four members of the Trust Executive Team, including the two current CEOs, the other two Executive Directors advocated strongly for an open process. One has now left (by immediate agreement), the second one is currently being performance managed out the door…”
X: “The BBC wanted to get their money’s worth and make “two (DIY SOS) programmes,” the interim CEOs gave them two buildings – one for each programme. That explains the curious design – two buildings with a big road through the middle which serves no purpose but to make two TV programmes for DIY SOS. No matter that the one third of the site is not developed and could have been used to “double the size of the Community Room building” (does this really make best use of a charity asset?) – the BBC demanded, and the Trust CEOs willingly gave, to keep them from walking away. This would be Mark Lockhart and Alex Russell’s crowning project, one that would surely confirm their permanent CEO appointment and keep the process closed to competition and safeguard the Trust from change.
“The CEOs also willingly signed-off all the building contract “defects liability” clauses to allow Galliard Homes (the builder) to leave them completely free of any responsibility on putting right defects over the first year of operation despite knowing that the building was being thrown-up in double quick time. Galliard Homes now have no liability to come back and put defects right! Defects will be paid for out of the Trust’s coffers – No matter! – continue building…’we need to impress.’
“The builders built the overhang too low – no matter – let’s build round it on Maxilla Gardens – screw the environment to build over some of the grass on Maxilla Garden. No consultation or community publicity for this additional planning submission…”
X ‘s Summary
X gave his/her summary: “This is a very sad story…leaving the Community unconsulted and exploited again! And the Grenfell legacy “exploited” to serve an ambition of becoming a CEO of the Westway Trust – it’s ironic that for 47 years Bay 20 remained a wasted asset, despite community representations and then when it really suited those in power it was all hastily made to happen!
“It is a clear example of how secrecy and one bad decision leads to another and another….
“BUT it worked! The Westway Trust Board and Chair now has two new permanent CEOs appointed in a closed process and in the most terrible fashion.
“This is all terrible, however there is a bigger story of how a ‘closed CEO process’ gives rise to many a bad decision, concealment of the Truth and was actually a “key driver” of WT getting into bed so quickly with the BBC DIY SOS, concealing bad decisions and arriving with the peculiar, inefficient design of two buildings and the curious internal road that takes up a third of the site…..very wasteful”.
Westway Trust Response
Charles Howgego, spokesman for the Westway Trust responded to X’s claims:
On the allegation that the Trust conducted a CEO appointment process that was deliberately closed and “directly connected” to sealing a deal with the BBC for Bay 20:
“This was not the case… there was never any discussion about how the BBC project would impact the making of those appointments…the Board of Trustees would never make an appointment based on one project such as the BBC build, a project with no guarantees until it was built particularly given the voluntary basis on which people involved were working.
“During this time Mark and Alex also impressed the board with the strategy they put forward of community first, of openness and responsiveness, and it was felt that was what the Trust needed to mend relationships with some parts of the community, and to create an organisation that works with and for the community – an approach that has seen some notable developments already:
The commissioning of Tutu Foundation’s institutional racism review
The establishment of the Charity Purposes Community to oversee community benefit in our projects
Change in approach to property development making it more community-determined
A new staff council to democratise decision-making
A new Equalities Working Group and a new focus on equality and diversity training
Establishing a steering group of local people to run the Bay 20 community centre (who will shortly appoint a local operator)
All grant making now devolved to local people”.
On the claim that the the two non-CEO members of the four-person Westway Trust Executive Team who argued for an open CEO appointment process left because of the CEO recruitment process:
“It is true one member of the executive team felt disappointed by the Board’s decision and resigned a month after. It is absolutely not the case that another person was being performance managed – that second member of the executive team left the organisation when roles were reorganised around current activities and the new strategy, and they declined to take on one of the new positions created.”
On the BBC’s making of two ‘Grenfell special’ allegedly ‘halving’ the space used for the new community centre:
“The BBC approached us with proposals for building a boxing gym and a community centre. There was never a proposal on the table to build one big community centre that was then halved.
“The BBC approached the Trust in September 2017 and we engaged with the community throughout November. The BBC wanted to move at a faster pace than we would have liked but it was decided that a community-run community space and a new home for Dale Youth Boxing Club would be an amazing opportunity”.
The Westway Trust told us: “The Board has sanctioned a programme of profound change in the Trust’s approach to its work, which is an ongoing process. The Trust’s constitution is being reviewed next year as part of this new approach and will create further change.
“The Trust has been accused of a lack of transparency and this has been a key driver in the changes undertaken by the new leadership team. Openness is now one of the Trust’s operating values and it is encumbent on all Trust staff to be open, to engage and consult wherever possible”.
Links to Previous Westway Trust and Bay 20 Stories
The Kensington and Chelsea Tenant Management Organisation (KCTMO) was responsible for running the Lancaster West estate, including Grenfell Tower, in North Kensington. This year, its responsibility for Lancaster West was terminated following the Grenfell Tower fire of June 14th 2017, which killed 72 people. But what is KCTMO? Has it really ceased to exist? And why do these initials provoke such antipathy in North Kensington?
A Tenant Management Organisation (TMO) is traditionally a small, tenant-led group that takes over some of the landlord management responsibilities and oversight for an estate from a local authority. Of the 200 TMOs in Britain, the KCTMO was distinct in being an Arms-Length Management Organisation (ALMO) and therefore, by its very design, not representative of residents. KCTMO was created to directly take over the council’s management of its social housing, rather than to provide representative oversight.
The KCTMO story takes place against the backdrop of Conservative party predominance over the Kensington and Chelsea council. This was no different in 1996, when the council feared it might lose control of its social housing stock, which was subject to a compulsory tendering strategy from national government. To maintain its control, the council created the KCTMO, with its management team of 20, including, initially, 13 residents. In the plan, KCTMO would take control of the borough’s 9,000 social housing properties, but for major works (costing over £400,000, such as the Grenfell Tower refurbishment) liability was shared equally with the council.
In 2002, to access the Labour government’s Decent Homes funding, KCTMO became an ALMO, reducing the number of tenants on its board whilst maintaining the TMO designation in its name. By the late 00s, serious issues were emerging. An independent report in 2009 identified “substandard” repairs and a need for major works, recommending the Tory council take a greater role in monitoring KCTMO.
In response to the alarming report, newly appointed KCTMO chief executive Robert Black pledged to build trust between the TMO and tenants. But this did not come to pass.
In 2013, when I lived on the estate, the Estate Management Board at Lancaster West was wound up. There were “terrifying” power surges at Grenfell Tower and plans for the Kensington Academy secondary school and new Kensington Leisure Centre, next to Grenfell Tower were not received enthusiastically by residents, the sense being that KCTMO and the council were out of touch with, and even dismissive of, residents’ voices.
The council of Kensington and Chelsea has revived its plan to get rid of North Kensington community asset Canalside House and replace it with flats. The resurrection of the plan will be viewed by many as signalling the explicit return of the council’s long-standing policy of asset-stripping North Kensington. Will it be third time lucky for the council?
What is Canalside House and Why Does it Matter?
Opened in 1929, Canalside House is an integral and much-loved part of the North Kensington community, serving many hundreds of local people each year, including hundreds of children, the disabled and other vulnerable groups. It is ideally located at the north end of Ladbroke Grove, with excellent transport links. It continues to play a vital role for people in West London, including with its role as a hub for Grenfell recovery and support.