DIY – Do It Yourself – “The activity of decorating, building, and making repairs at home by oneself…avoids the difficult relationship between householder and professional decorator”
SOS – Save Our Souls – An international code signal of extreme distress
The harassed North Kensington community is facing up to 14th June 2018, the anniversary of the Grenfell Tower fire that killed 72 people and traumatised thousands more. Desperate for change, North Kensington remains under the yoke of the disgraced Conservative council after the May 3rd local elections. And now, more troubling developments: The BBC DIY SOS team is in town filming the “Grenfell community” for the lightest of light entertainment programmes, and the people of North Ken are once again trying to mitigate what could become a mess; Will they succeed?
The situation now
Bay 20, under the Westway dual carriageway and near the Grenfell Tower, is undergoing a rapid building development for the DIY SOS programme. The BBC have secured donations to pay for the Dale Youth Boxing Gym, lost in the fire, to be rehoused at Bay 20, alongside new community spaces, meeting rooms and a café. The building work begins on 15th May and the grand opening is slated for 28th May.
The Westway Trust (formerly North Kensington Amenities Trust) is the custodian of the 23 acres of land under the Westway. For nearly half a century, the Trust has operated with the remit of ensuring the land under the Westway is used for the benefit of the community hit by the imposition of the brutal concrete structure that pollutes and darkens North Kensington. Westway Trust is looking to appoint a management team and a dozen people to form a scrutiny committee to oversee Bay 20. Having effectively saved millions of pounds in getting a free building, the Trust will subsidise Bay 20 to ensure its survival and ongoing viability.
What could be the problem? North Kensington gets a new building, gratis; the boxing club is rehoused; the BBC gets to make DIY SOS. Everyone’s a winner, right? Well, the Westway Trust wins and the BBC wins, but for many in North Kensington, there are issues.
The BBC. DIY SOS, replete with sentimental, uplifting human stories, appears to be the opposite of what coverage of the Grenfell Tower fire aftermath would naturally be. Plucky underdogs overcoming the odds to cheer up the nation at prime time is not reflective of North Kensington in 2018. One year on from the fire, with 72 dead, no arrests made, with many survivors still housed in inappropriate accommodation and the Conservative council setting its sights on more community assets, the feel-good angle is hard to fathom.
Westway Trust. Given the tarnished reputation of the Trust locally, they know they cannot be seen to manage Bay 20 and are advertising for local groups to run the space. The workshops to inform potential managers about Bay 20 will be held less than a week before the unit is declared operational. At a meeting between the Trust, the DIY SOS production team and community organisers last week, four demands were put to the Trust and the Beeb:
That the Grenfell DIY SOS episode not be aired on, or close to, the one-year anniversary of the fire;
The community be given ample time to formalise Bay 20’s management structure. The decision-making structures should be robust from the start to ensure that real power is delegated to representatives from the community, whether this is through the proposed ‘steering group’ or another mechanism;
The elected community representatives are given time to secure further funding to make the community centre a sustainable resource;
There should be sufficient planning time to address the needs of the whole community and establish an appropriate mission statement for the building before it is opened.
As it stands, the Trust is pressing ahead with a rushed job to get Bay 20 open, responding to the needs of a couple of community organisations among the many who are also desperate for more space. Westway Trust has fudged its Bay 20 communications so far: consultations have been of limited use, with key decisions already being agreed ahead of meetings with the community. Locals need to be given real power if they are to take ownership of this building, which has been presented as a gift to the area.
A lack of interest in the 12 Bay 20 steering committee positions led to the Westway Trust pushing committee membership with a light workload to attract more people. This means that the committee is likely to be toothless, deterring serious, experienced applicants and bouncing accountability for Bay 20 back to the Westway Trust’s headquarters.
The initial proposal of the Trust was for Bay 20 to house some of the community spaces lost on the Lancaster West estate last June (Grenfell Tower is on Lancaster West. The spaces lost were the boxing club, two community rooms, the estate management office, a nursery and a playground.) This is how it was explained to Lancaster West residents. But it was explained to the wider community very differently, and the free-for-all that could ensue to claim management and usage rights of scarce space and resources could further fracture a community that is in a period of recovery.
Bay 20 already has its place in the Westway Trust’s chequered history. The space was once used by Carnival Industrial Enterprise as a steel pan yard; highly skilled musicians would make and tune pans, maintaining important an local heritage and offering apprenticeships. This was abandoned by the Trust who inserted an alleged art installation, an inaccessible, mysterious bleached-purple moonscape, which has remained the only inhabitant of Bay 20 for over a decade, puzzling many a passer-by.
Divide. The tone of the Community/BBC/Westway Trust meeting last week was archetypal of the way in which North Kensington has been handled before, during and since the fire. Straight-talking people with in-depth knowledge and appreciation of local history and culture were treated as obstacles to the smooth functioning of things.The BBC Television Studios sign was visible through the window at the meeting, a reminder of its place in the community, but there seems to be little equality when it comes to decision making, where class-based anxiety dominates.
The perception of ‘difference’ is even more egregious in the case of the Westway Trust. The Trust is based under the Westway, in the heart of North Kensington, was used as the headquarters for disaster relief in the aftermath of the fire, and is staffed with a good number of hard working, community-minded people. But the Trust’s leaders have made decision after decision that has marginalised the very people they are meant to serve. It is a farce that they cannot be seen to manage ‘their’ building at Bay 20, but they are still reluctant to offer the community sufficient time and space to arrange an effective management structure.
There were some positives to come out of the meeting. Action points were agreed: The BBC will issue statements confirming that the broadcast date has been moved to avoid it being anywhere near 14th June and clarifying the procedures and management of Bay 20. They also agreed to consult with the community on the tone of the programme before broadcast to ensure sensitivities are respected. They further agreed to take more ownership of the project, especially on communications. This means there is less chance that Auntie and the Trust will pass the buck either way.
The BBC’s positive noises would be more reassuring if they had not announced the day after the meeting that Prince William has been added to the Grenfell DIY SOS show…difficult to see how the presence of a man who lives in a palace in extreme privilege will add an appropriate tone in the shadow of Grenfell.
As for the Westway Trust, they agreed to a public meeting, probably to be held at The Tabernacle, so that North Kensington can be informed and have its say on its modest bit of land at Bay 20. Will they follow through on this an facilitate genuine community leadership?
The North Kensington community faces a salvage job to clean up what is already a messy situation at Bay 20. The conceit of the BBC that they can plonk an ugly new building near Grenfell to cheer up the community, in combination with the Westway Trust’s oddball hands off/on logic, is an ill-timed wrecking ball.
In the background lurk the local and national governments. Why is the community losing some of its meagre space to a boxing club that was destroyed by an entirely preventable fire? The council and national government are surely liable to foot the bill and put in the hours for the building of a new boxing gym, just as they are liable for housing and compensation for survivors and Lancaster West residents. Where is the investment and where are the reparations for North Kensington?
A small island of charity in a sea of inequality. With Bay 20, the Grenfell response has gone beyond charity is now entertainment. A microcosm of the national picture, intensified in inner London. The local community must keep speaking truth to power and demanding more control if the dignity and future of North Kensington are to be preserved.
To truly save your souls, North Kensington, Do It Yourselves….
Warning: This article contains written content that you may find distressing
As 2017 comes to a close, we mark six months since the Grenfell Tower fire claimed the lives of 71 people in North Kensington. Many will experience this Christmas as bittersweet: a time to rest and recuperate and be with loved ones; and a time of painful awareness that displaced neighbours are not in secure homes or able to spend time with their families as they would wish.
The Grenfell disaster did not happen in a vacuum, and this and a subsequent article will look at the socioeconomic context in which it took place, and consider the impact on individual lives and the North Kensington community. For many in Kensington and Chelsea, 2017 has been a year from hell. While for others in the borough, it has been another year of abundance-as-usual, despite the horrors of Grenfell.
Grenfell – The Context
A handy summary of the context for the Grenfell disaster is provided in the report ‘After Grenfell. Housing and inequality in Kensington and Chelsea’ written by Emma Dent Coad, Labour MP for Kensington, and launched in parliament last month. Click below to see the full report.
The report dubs K & C “the most unequal borough in Britain”, a description backed up with eye-watering (literally and figuratively) examples and statistics that will echo through the borough for years to come. Perhaps most shockingly, as 2017 winds itself down, there is little sign that the gross inequalities outlined are being addressed, even in the aftermath of the entirely preventable, unprecedented fire.
The Grenfell Tower still stands on the Lancaster West estate: a Stalingrad-like monument to inequality in North Kensington, London, Britain, possibly the Western world. The sickening edifice, once a home to hundreds of people, now represents 303 children from the estate in temporary accommodation, including 226 in Bed and Breakfasts, according to the report. Many of these children have presumably been in this surreal state of insecure limbo since the disaster, despite it being unlawful for a local authority to leave children in B&Bs for over six weeks.
857 individuals were made homeless by the Grenfell disaster, with 20 having been permanently rehoused at the time of the Inequality report’s launch in mid-November.
The report states that K & C (population approx. 160,000) has 1,200 long-term empty homes, 9,300 second homes and over 6,000 homes registered as owned by companies registered in tax havens.
The Grenfell sums don’t appear to add up. But Dent Coad’s report adds to the equation by detailing where the council’s spending priorities have been in recent years:
The Holland Park Opera cost £30 million up to 2014; £26 million was spent on paving Exhibition Road for the 2012 Olympics; Leighton House Museum (near Holland Park) will receive £7 million during 2017 and 2018; a flower kiosk at South Kensington tube station was given a budget of £100,000.
In contrast, the architects of the 2016 Grenfell Tower refurbishment wanted to use more expensive cladding on the building, but the council and Tenant Management Organisation opted for a less fire-resistant option, which saved them £280,000.
At the launch of her report in parliament, Dent Coad labelled the council’s spending priorities “bizarre” and “extraordinary”. The MP, who has a background in design, architecture and planning journalism, said the council is willing to spend half a million on topiary and other cosmetics, but refuses to invest in Lancaster West or pay contract staff the London Living Wage.
The Conservative council’s reaction to the publication of the report was also bizarre and extraordinary. Council leader Elizabeth Campbell labelled Dent Coad “opportunistic” and said the report was “littered with typos” – I counted two, inconsequential next to facts and anecdotes that would appal any decent person.
Some Facts from the Report
Death North Kensington is at the sharp end of a class war codenamed ‘Austerity’ that is proving cruel, demoralising and deadly. Life expectancy for men living in the Han Town ward (south of the Borough, near Harrods) is 94. In Golborne ward (North Kensington) men can expect to live to 72, down from 78 in 2010, when the Conservatives came to power.
Slow motion replay:
Here in North Kensington we men live for 22 years less than the rich in the south of the borough.
Income The median income in K & C is £140,000 per annum, but one third of workers earn less than £20,000, and ten percent less than the London Living Wage.
Child Poverty 4,500 children live in poverty in K & C. Two thirds are from working families, with half earning less than £7:50 per hour.
In Queens Gate ward, south of the borough, 2.8% of children are in poverty. In Henry Dickens Court in Norland Ward, North Kensington, 58% of children are in poverty.
Education Low educational attainment runs parallel with poverty. K & C’s average GCSE A*-C attainment is 72%. But on the Dalgarno ward in North Kensington, this percentage drops to 30%.
Health and Fitness Since 2010 funding for primary school sports activities has been reduced. And in 2010, free swimming for children was cut. Obesity in year six (ages 10 and 11) children in the borough has more than doubled in this time from 8.6% in 2010 to 20% in 2016.
During the same period, the borough has seen exponential rises in diabetes, chronic heart and pulmonary disease and Tuberculosis. The report even mentions a case of a K & C child with “full blown rickets”.
Those with dual or triple diagnosis of mental, physical and learning disabilities experience the most extreme income inequality.
Housing The key to the whole game. Many K & C residents are housed in temporary accommodation, two thirds of which is located outside the borough. The average time spent in such accommodation is 27 months, which wreaks havoc on children’s academic prospects. So does the fact that 68% of children in the Golborne ward live in overcrowded homes.
Mortgage? The average home in the borough costs £1.5 million, while the average price for a flat in North Kensington is now over £700,000.
Rent? The average cost of a three bedroom flat in North Kensington is £738 per week. That’s 75 hours of work at the London Living Wage rate.
But the above are facts of life/death that are meant to pass unchallenged, as natural as the air we breathe. A bit like the existence of food banks in the Royal Borough, which were described by Nicholas Paget Brown, the erstwhile council leader, as “a fine and noble thing”.
The widening rich-poor gap outlined in the report is the consequence of deliberate and calculated national government policy, which emboldened councils such as K & C to pursue an extreme austerity and accelerate social cleansing after 2010.
The Tory policies collectively amount to a violent attack on the majority of people in North Kensington and similar areas around Britain. What could be more violent than a policy that kills men 22 years ahead of their time, keeps thousands of people rooted in poverty and housing insecurity and sabotages the life chances of the jewels of society, our children?
In this context, the Grenfell disaster should be a wake-up call to the ruling elite that their intentions have been exposed. Not so. A K & C Conservative councillor told Emma Dent Coad that the preventable deaths of 71 people, including a stillborn baby, are just “one of those things”. The show must go on, and it has gone on…
Kensington, Chelsea and Fulham Conservatives thought it appropriate to ask residents to rank how much they care about the Grenfell disaster, 0-10.
They made sure they included the number zero. No typos from the Tories.
Grenfell – The Aftermath
And what of the direct victims of the fire and the wider community? The human cost behind the statistics.
While the council and May government dithered and fudged their response to the Grenfell Tower fire, treating it as a public relations crisis, others got to work.
Psychiatrist and Creative Arts Therapist, Dr. Sara Alsaraf, has been volunteering as part of a group set up two weeks after the fire by four female therapists with experience in trauma work and two local women who are funding it independently of the council. Sara told Urban Dandy about her experience volunteering with victims of the disaster:
“One of the therapists is a local who lost five members of her family in the fire. She is of Moroccan origin and embedded in the local community. She has been canvassing people to attend counselling in every community centre, at hotels, at mosques etc. We started running the group every Wednesday evening at Trellick Tower and were kindly donated the space by MCWG (Making Communities Work and Grow). Unfortunately, attendance started to dwindle over the last couple of months despite our efforts to engage people. There are various reasons for this, which I will go into later”
What sort of stories have you heard in your capacity as a counsellor?
“Initially, we heard stories from people who lived in the building or nearby and from relatives who had lost family. We heard stories from the night of the fire, the panic and confusion, the life or death question that all the residents asked, which was: ‘Should we leave? or should we do as the emergency services are telling us and stay put?’
We heard from people who had lost family members, including a family where all perished apart from a five-year-old now in the care of her Aunts. We heard from those who witnessed the fire and how they are unable to get the images out of their mind and how the local children have been affected, some talking about the fire constantly others avoiding even looking in the direction of the building, having to have curtains closed at all times so they cannot see it.
We heard from locals who have lived in the area for years and who run businesses, about the sense of shock reverberating throughout the community and the inability to make sense of the loss of life as well as the aftermath.
Interlaced among this has been consistent disappointment, anger and shock at the incompetence of K and C council”.
What are the issues that have come up – anything that has particularly struck you?
“In terms of symptoms of traumatic stress, I think that people affected directly by the fire are unable to realise how deeply they may be affected yet. Experiencing the Grenfell fire firsthand is incredibly difficult to process and there is no doubt that most of the survivors’ and witnesses’ lives will be profoundly affected. At present though, for most people, they are focusing all their energy into getting through each day. Living in a ‘limbo’ state in hotels or bed and breakfasts is draining and any motivation they have is being demanded constantly to sort out practical issues: housing, money, children, funerals and so on. The council is causing individuals and families additional stress and suffering by taking so long to sort out these issues and also demanding constant form filling. I am also being told that survivors are all being treated differently and there is no consistency in the council’s approach to rehousing.
Are people suffering PTSD?
Many people are suffering insomnia, anxiety, panic, depression, flashbacks, it will probably become full blown once the practical issue are dealt with. I am certainly hearing about people drinking more alcohol or using drugs to control their emotions. People are irritable and have a short fuse. Some are fearful and paranoid about everything, checking on their loved ones throughout the day.
In terms of safety – how will the people impacted ever feel safe again? This happened to them in their own homes, plus there is a possibility of corporate manslaughter. There are so many strong emotions being contained by people including mistrust, paranoia, senselessness, anger, shock…
Another issue now is that people are not attending therapy and support services that are on offer. According to our local therapist who lives in the community, those affected are stating that they need help but that they cannot access services. Maybe there are issues about the services on offer. We are hoping to change the time of our group and location so that it is more accessible to the community. Of course people are dispersed in hotels and B&Bs which makes attending local services more difficult. There also needs to be consideration of cultural sensitivity to contact with mental health services. For some people they may never have experienced anxiety, depression or PTSD and worry that they are going ‘crazy’ and that this is confirmed if they see a psychologist. This is not the case at all and there are a variety of ways psychological support can alleviate the anguish associated with profound trauma.
It is important that people continue to engage with their community services such as Almanaar Mosque, Acklam Village and Al-Hasaniya Morrocan Women’s Centre. Healing can also take place in community groups around food and sharing with one another and does not always have to be done in a formal setting”.
Sara can be contacted at: firstname.lastname@example.org
2017 fades with no traditional, warm Christmas card scene…2018 will begin without justice for Grenfell. Happy Christmas from RBKC? In part two – more from those working with the victims of the disaster, and K & C council respond…
Warning: This article contains images, videos and written content that you may find upsetting.
Books will be written about the Grenfell Tower disaster, in which 71 people lost their lives in Britain’s worst peacetime fire. This article is not an attempt to comprehensively review events, that can be left to the authors. Nor is it a tribute to the North Kensington community’s response, something which is probably beyond Urban Dandy’s skills and possibly the limits of the English language.
This article is aimed at the many people across London and Britain who have lost touch with the Grenfell story, and presume that order and normality have now replaced horror and confusion in North Kensington. It will show that, five months on, this is not the case and provide information on why the area continues to suffer, as well as highlighting the impact of a system of power on the lives of local people.
The timeline travels a bit, and the article is long compared to most blog posts, so your full attention is required.
We do not seek to speak for everyone, just to present facts and eyewitness accounts, compiled by a local blog and written by a former resident of Lancaster West, the estate where the Grenfell Tower still stands, burned out and hideous; a reminder that this happened to us, so it could happen to you or your family.
Despite the inevitable limitations of the article, we hope that everything written below is both true and pertinent.
Two firefighters die in a blaze at the Shirley Towers high rise.
Camberwell, London, 2013
Six people die in a fire at the Lakanal House tower block. In this case, as in Southampton, coroners recommend the retrofitting of sprinklers.
14th June 2017
14th September 2017, Grenfell Fire Inquiry Begins
Two months later, the public inquiry ordered by prime minister Theresa May in to the Grenfell Tower fire starts. It is chaired by Sir Martin Moore-Bick. The retired judge has a record in housing cases that causes disquiet when his appointment is announced. He is appointed without consultation with survivors and residents, despite the prime minister’s promise to the contrary.
Moore-Bick’s inquiry examines the immediate causes of the fire, why it spread, the response of the emergency services, the design of Grenfell Tower, the effectiveness of fire regulations and the relationship between local people and the authorities.
Moore-Bick acknowledges the sense of “anger and betrayal” that permeates North Kensington in the aftermath of the disaster due to the lack of support and the council’s disregard of residents that forewarned of the danger. Moore-Bick says he will appoint ethnically, economically and socially “diverse” assessors to the inquiry.
What the Inquiry Won’t Do
It will not decide on liability, but it will establish the chain of events that took place before, during and immediately after the fire.
The inquiry is decontextualized and will not look at social housing policy or the response of the local and national governments. In short, the enquiry will establish “What” but not ask “Why?”.
2016 – West London
Grenfell Tower on the Lancaster West estate in West London is given an £8.6 million refurbishment, including new windows and cladding to improve the building’s appearance. The facelift makes the tower more congruent with the neighbouring Kensington Academy secondary school, although the cladding of Grenfell Tower is provided by a different company to the cladding of the school.
Warnings about fire safety in the tower were repeatedly provided by residents via the Grenfell Action Group blog, who noted a “terrifying” 2013 electrical surge, and who were scathing in their criticism of the Kensington and Chelsea Tenant Management Organisation (KCTMO): “…the TMO has no real commitment to addressing the fire safety needs of TMO residents throughout the borough”.
The 2016 changes made to Grenfell Tower leave it without sprinklers, which are not a legal requirement in refurbished buildings. The company responsible, Rydon, apparently met all the government’s safety standards. To fit sprinklers in to the Grenfell Tower flats would have cost approximately £200,000. At that time, the council’s useable reserves stood at around £274 million, plus around £30 million in cash reserves.
Omnis Exteriors was asked by the Council and KCTMO to supply cladding that was £2 per square metre cheaper than the more expensive, “more fire resistant” alternative.
What is the TMO?
The TMO ran the Lancaster West estate. A Tenant Management Organisation is traditionally a small, tenant-led group that takes over some of the landlord’s management of an estate from a local authority. Of 200 TMOs in Britain, the KCTMO was distinct in being an Arms-Length Management Organisation (ALMO) and therefore not representative of residents or even designed to be so. KCTMO was appointed to directly take over the council’s management of its estates, rather than to provide representative oversight.
14th June 2017
The Grenfell Tower fire is apparently caused by an exploding fridge. Residents are told to stay inside their flats. The fire spreads rapidly, apparently caused by the cladding installed on the outside of the tower. Neighbours watch on and listen to the screams of those trapped inside. Many people escape, many do not.
As the building smoulders, the North Kensington and wider community responds by setting up centres to organise food and clothing donations. Volunteers come from far and wide to help in the crisis in the absence of an effective local or national government presence.
21st June 2017
A week after the fire, Prime Minister Theresa May apologises for the government’s response, saying that it has not been good enough.
Kensington and Chelsea council say they are doing everything they can to help the survivors and the local community. The week has seen an incredible public effort in providing relief and donations.
4th July 2017
Secretary of State for Communities and Local Government, Sajid Javid, welcomes the appointment of new leadership of K and C council, following the resignations of chief executive Nicholas Holgate and leader, Nicholas Paget-Brown. Their resignations have taken two weeks to be given and come after pressure from central government.
Javid says the government will “do everything we can” to help the survivors.
What is the Labour party’s perspective?
The official opposition has called for a Lawrence Inquiry style investigation, which could look at the deeper, institutional factors that caused the fire.
Shadow Home Secretary Diane Abbott called for commissioners to take over the “failing” K and C council. She also called for the council to utilise the 2,000 plus empty properties in the borough, for an immigration amnesty with indefinite leave to remain for survivors and for 3,000 more fire fighters to be employed. Abbott said that the fire was a direct consequence of deregulation of fire standards and inspectors, privatisation and outsourcing.
Shadow Housing Minister John Healey said that Labour would re-house everyone in the borough and said that there was no reason this could not be done very quickly.
5th July 2017
Three weeks after the fire and the date by which Sajid Javid had promised all survivors would have a new home.
A taskforce, Gold Command, replaces K and C council in running the Grenfell response, including the management of rehousing. The taskforce lacks the power to take a significantly different approach and there continues to be a conspicuous lack of action regarding rehousing and therapeutic services.
It is revealed that a ‘Kingspan’ cladding product was used alongside another insulation product on Grenfell Tower. Using a mixture of products should mean that the building does not satisfy safety regulations. The insulation chosen for the Grenfell refurbishment is permissible for use on tall buildings only if it is used with fibre cement panels, which do not burn.
On Grenfell Tower, combustible polyethylene filled panels were installed on top of synthetic insulation. The insulation, Celotex RS5000, was made from polyisocyanurate, which burns when exposed to heat and emits toxic cyanide fumes.
14th July 2017
One month on and an unearthed 2012 K and C/KCTMO document reveals that the Grenfell architects wanted to use the more expensive cladding, which is less combustible. It is shown that in 2014 the council decided to cut its cladding budget to save £280,000.
19th July 2017
The first proper, public council meeting since the fire is held. Survivors address the council. One woman pleads: “I beg you, do not play a game with us. I beg you, do not tell us lies. I beg you, do not waste our time”.
25th July 2017
It is revealed that KCTMO spends millions annually on management fees, and that only one pound in every three goes on maintenance and repairs.
KCTMO chief executive Robert Black resigns, but retains his six-figure salary, as he is helping organise the TMO’s response to the fire.
It emerges that in 2009 there were so many complaints made against the KCTMO that over 30 areas of concern about the organisation were established. Additionally, minutes from TMO meetings that year show an emphasis on saving money; in 2014 they show that rents were raised to earn KCTMO £7 million.
27th July 2017
The Metropolitan police state that they have enough evidence to press corporate manslaughter charges.
31st July 2017
There remains no internal K and C council investigation into the fire and its aftermath.
4th September 2017
As Kensington and Chelsea schools start to return for the new academic year, two Grenfell families are permanently rehoused.
13th September 2017
Kensington MP Emma Dent Coad says: “I spoke to somebody who had 26 different carers since the fire – a disabled person who had 26 different people coming to look after them. They have been moved six times. Every day they have to explain their needs to someone new, get used to being with a new person,” she said.
“I still don’t know who is in charge. Who is even in charge of the whole process? We have had interim directors from other councils doing bits of work and trying to control this and that but I don’t know who is charge and whoever is in charge of coordinating the response is not doing it.”
22nd September 2017
100 days after the fire and 80 percent of survivors have not been rehoused: only three families are in permanent new homes, 29 in temporary accommodation. 165 have not been given new homes. Kensington MP Emma Dent Coad reveals that the government asked her to persuade survivors to accept the temporary accommodation they were being offered but she refused.
What was the government’s role?
Since 2010, when the Conservatives took power, government funding for fire and rescue authorities in England has gone down between 26 and 39 percent as part of a “cost saving” commitment to decreasing regulation, what former prime minister David Cameron, a resident of North Kensington, referred to as the “health and safety monster”.
In 2014, parliamentary under-secretary of state for Communities and Local Government, Brandon Lewis, stated that it was not the government’s, but the fire industry’s, responsibility to encourage the fitting of sprinklers.
The government has established an independent panel to advise it on its response to the Grenfell fire. The chair of the panel is Sir Ken Knight, who previousy recommended £200 million of fire service cuts and advocated against the retrofitting of sprinklers.
Who were the leaders of K and C council?
Nicholas Paget-Brown, council leader, Conservative
Councillor Paget-Brown attempted to hold the first post-fire council meeting behind closed doors, but was forced by a high court judge to allow the media in. In response, after the media and his fellow councillors had gathered, Paget-Brown announced that the meeting would not go ahead because an “open discussion” would not be possible with the media in attendance.
Previously, Paget-Brown had deflected blame for the fire by stating that Grenfell Tower residents had not wanted the “disruption” of fire safety equipment being fitted.
Under pressure from central government, who told Paget-Brown he had to accept his “share of responsibility for perceived failings”, the council leader resigned more than two weeks after the fire.
After resigning, Paget-Brown set up his own company, NPB Consulting.
Rock Feilding-Mellen, council deputy leader, cabinet member for Housing, Property and Regeneration, Conservative
Councillor Rock Feilding-Mellen received £50,000 per year for the part-time role of deputy leader of the council.
Documents seen by The Times show Councillor Feilding-Mellen, in June and July 2014, allegedly pressuring refurbishment consultants Artelia UK to reduce costs on the Grenfell Tower refurbishment project. An “urgent nudge email” from KCTMO to Artelia states: “We need good costs for Cllr Feilding-Mellen and the planner”.
Councillor Feilding-Mellen is also the Director of Socially Conscious Capital Ltd which deals in “strategic land promotion projects”.
Feilding-Mellen was the head of the committee that took the controversial decision to hand North Kensington library over to a private school called Notting Hill Preparatory School, in a generous deal that offered favourable terms over 25 years including the school being able to skip paying rent of £365,000 for the first year.
It emerged that Feilding-Mellen’s own children were on the waiting list for places at the school.
Rock Feilding-Mellen’s mother is Amanda Feilding, the Countess of Wenyss and March, also known as Lady Neidpath. Among the properties owned by the family is Stanway House in Gloucestershire. which the family promotes as “an enclave of very English and almost magical harmony”.
Feilding-Mellen resigned shortly after Nicholas Paget-Brown. Both men have updated their LinkedIn pages to show that they have left their council leadership roles, although they do not state the reasons.
Other key council figures
Councillor Elizabeth Campbell replaced Paget-Brown as council leader. As Cabinet Member for Family and Children’s Services, she oversaw cuts to the borough’s play services.
Chief Executive Nicholas Holgate was forced to resign by communities secretary Sajid Javid over the council’s response to the fire.
October 2017 – burials and ongoing displacement
At al-Manaar mosque, prayers for the dead continue, followed by burials. A man who was visiting a sick relative in Sudan on June 14th buries the remains of his wife and two daughters who died in the fire.
His wife alerted people to the fire using WhatsApp and Facebook Live and called friends to make amends for any wrongdoing on her part before she died. Their remains are finally released, having been traced by DNA in their teeth and skulls.
A Somali family from the Lancaster West estate stays in a hotel in South Kensington because their home has no gas or electricity (Grenfell Tower was the source of power for the rest of the estate). It is a few miles away, but another world from North Kensington. The mother, who has five children, including one with a statement of special educational needs (SEN), asked local community groups for help. They provided money for holidays away from West London during the long summer break.
The child with SEN is no longer being collected and taken to school by the local authority as he had been before the fire. Gold Command say it is not in their remit to take the child to school.
In South Kensington (the museum and embassy district of London housing the Royal Albert Hall) the Somali family have no access to the food they normally eat. They are used to traditional Somali food, abundantly available in North Kensington. Their hotel offers only breakfast. The family receive £300 a week, which they say is enough but it does not provide the home life, food or community they are used to.
The role played by local community organisations
Community organisations have continued helping people directly, including providing intermediary services between survivors and the authorities. Families needed help, particularly in the immediate aftermath, navigating the services offered by local government.
For local charity Baraka Community Association, this provision included translation and helping people obtain money for basic maintenance and travel. Additionally, Baraka ensured people accessed legal support as well as moral and social support, offering some familiarity in their lives.
Another volunteer told Urban Dandy that he encountered families being denied maintenance money because they did not live in the tower, but in the neighbouring flats, which had been locked by the council. The Gold Command frontline staff were reluctant to believe people who were asking for money for travel expenses, and asked them “How did you manage before the fire?”.
The volunteer told us the staff were “rude” and “prejudiced”.
31st October 2017. Independent Grenfell Recovery Taskforce Initial Report
The report sets targets for K and C council to improve its performance and states: “RBKC failed its community on the night of 14 June and in the weeks following” You can read the full report here and background on the taskforce here.
November 14th 2017
At the time of writing, two thirds of families displaced by the fire are still in emergency temporary accommodation. 303 children are in temporary accommodation, 226 of them in bed and breakfasts. It is a contravention of a child’s human rights for a local authority to keep them in B & Bs for over six weeks.
857 individuals were made homeless by the fire. Twenty families have been permanently rehoused.
In the borough, there are currently 1,200 long-term empty homes, 9,300 second homes and over 6,000 homes owned by companies registered in tax havens.
Urban Dandy requested an interview with council leader Elizabeth Campbell in order to provide K and C’s perspective on their response to the disaster, but she did not respond.
10th November 2017 – Emma Dent Coad, local councillor and Labour MP for Kensington, interview with Urban Dandy
Emma Dent Coad was elected MP for Kensington just four days before the Grenfell fire, possibly the biggest shock of the 2017 general election. She is also a local Councillor in North Kensington, so was perhaps uniquely positioned to answer our questions…
UD: Five months on from the fire, quite a few people outside the area have said to me that they presume that the basic needs of the survivors and local residents are now being met. Are they right?
EDC: Sadly not at all. Just yesterday I met five households who are really struggling, stuck in hotels and losing hope. Will they still be there at Christmas? It seems likely, and that will be very difficult for many families.
Why haven’t things been sorted out for the survivors?
EDC: The Council is incompetent and uncaring. After five months they still do not ‘get it’. They are responsible for what happened but they see it as ‘one of those things’. A Conservative Councillor actually used those words to me last night.
Should Labour win control of Kensington in the April 2018 council elections, what will change, with regards Grenfell, the survivors and the Lancaster West residents?
EDC: Affected residents will be treated with love, care and compassion, not processed at The Curve*. And local people will get far more say – and genuine control – over aspects of how things are managed. I would personally like to see a Forum with spending powers. All that is up for discussion.
In the immediate aftermath of the fire, why was there such a limited local government response? And why did it persist for so long?
EDC: The Council was in shock and denial. They refused help from other Councils for five days. It was truly appalling.
Have you seen signs that the local population will maintain its unity in the form of cohesive and effective action at the local and national levels?
EDC: Local people are still very angry, but also trying to work together to achieve change. This is difficult – especially when it seems some outside forces are playing ‘divide and rule’.
*The Curve – a local office being used as a hub for assistance
Survivors of the Grenfell Tower disaster in West London and members of the North Kensington community travelled to Parliament on 29th June, giving evidence to relevant Labour shadow cabinet members to enable them to better hold the Conservative government to account over its handling of events.
Earlier in the day, the UK government announced that its public inquiry in to the disaster would be led by retired judge Sir Martin Moore-Bick. The controversial choice of Moore-Bick, made without consultation with survivors, adds to the sense in North Kensington that the government, in cahoots with its local government counterparts, are fudging the official response to the disaster, which has officially killed 80, although the real death toll is known to be far higher. The public inquiry will establish the cause of the fire, but will not have the power to bring criminal charges against those responsible.
Meeting in Parliament
The Shadow Home Secretary, Diane Abbott invited survivors, families and local residents to meet with her and her colleagues in parliament to bear witness to the truth of what is happening on the ground following the unprecedented disaster. What they learned was that the reassurances given to them by prime minister Theresa May and home secretary Amber Rudd are at odds with reality.
Survivors, who arrived in busloads from around West London, spoke directly, through family members and one through a translator. The main concern raised was housing, but indignation was also expressed regarding the incompetence of the local authority, treatment of surviving families as charitable cases, class differences, the choice of judge and the impact of the disaster and government response on local children.
The theme, recurring with every speaker, was dignity. Dignity for the dead, for the survivors and for the North Kensington community. They were asking for dignity and they conducted themselves with the utmost dignity, in a strange setting, making demands they should never have to make. The Labour MPs present were armed with facts and anecdotes and will be keen to hammer home, to the government and the electorate, the need for dignity.
Numerous survivors told of how they had been moved to wholly inadequate and inappropriate “box rooms” in hotels or Bed and Breakfasts outside of Kensington and Chelsea. Some of these small rooms are not even equipped with fridges.
Some of the hotels are only providing breakfast to survivors, who must otherwise fend for themselves. One woman said that a relative of hers with asthma had been placed in a room with no window.
Others reported having been offered unsuitable accommodation in the south of the borough, while others had turned down numerous properties outside the borough, which had been offered only as temporary shelter. The local authority has not come forward with a plan for permanent housing, and concern was expressed that when temporary accommodation tenancies expired, Grenfell victims would be forced out of the borough by the unaffordable private sector market.
Those gathered heard that when hotels decided that they no longer had room to house the survivors, in some cases at 2am, there was no council contingency plan in place to support them.
Authorities Losing Authority
All of the residents who spoke decried the lack of support from Kensington and Chelsea council. While public support has flooded in, the survivors “have to go and search for it.” The absence of deliveries by the council has meant that survivors have had the unedifying experience of rooting through bags of charity donations to find essential items. One story was of a survivor who was provided with no shoes and no food by the council and had to head out to look for them.
The council was condemned for its inhuman response, “they haven’t even sent people to ask how we are” said one survivor, “Everyone else is asking how we are, why can’t they?” When Abbott asked if the information given to her by May and Rudd, that every survivor had been allocated a social worker, was correct, she was met with a resounding “No!” from all sides.
Survivors and community organisers demanded a local authority presence 24 hours a day at all hotels housing survivors to ensure their basic needs could be met.
The MPs heard that the Westway Sports Centre, acting as the hub for coordination of the relief effort is not using translators, despite English not being the mother tongue of many of the residents of the Lancaster West estate, of which Grenfell Tower is a part. Residents of neighbouring blocks have also been moved, lost gas and not kept informed of developments.
Emma Dent Coad, Labour MP for Kensington, agreed that residents had been “fobbed off” by the local authority, and claimed that the council was now effectively in “special measures” due to its incompetence.
Others questioned how the Tenant Management Organisation (TMO), which manages the estate for Kensington and Chelsea, could still be in situ following their own mishandling of the disaster.
Among the many shocking revelations brought to parliament by survivors was that the council was giving people an allowance of £30 per day to live on. Additionally, they were required to keep a record of what they had spent their £30 on.
Others told of traumatised survivors being offered £500 in cash with a further £5,000 to be put in their bank accounts, but with the caveat that accepting the money would affect future housing benefit payments. It was not clear if relief had now become a loan in the richest borough in Europe. Community organisers pleaded with the MPs present to take action to stop the authorities presenting victims with complex agreements to sign to enable them to receive minimal relief. The MPs explained that they had been given an entirely different report from the government: that everything was going “okay.”
Another fact, presumably not reported to the official opposition party by May and Rudd, is that survivors who need to use the Westway centre are made to wear wristbands to identify them as Grenfell residents. This made them “look like cattle” stated one family member of a survivor, who explained that as a sports centre, Westway already has the technology to produce photo identity cards, which would afford the survivors more dignity.
A Syrian survivor, who lost his brother in the blaze, talked about his family traveling to the UK to be with him in order to grieve together. He said that the grieving process was very difficult as the hotel room he has been housed in is a box room, so he and his family cannot spend the private, quality time they so desperately need to honour their loved one.
One man told of how his sister had been investigating safety in the Grenfell Tower and had been threatened with legal action by the council as a result. His sister died in the fire.
One major problem among the many identified was that Grenfell survivors were now dispersed across a wide area. They are unable to console each other, share their experiences together or coordinate their response. A weak constituency has now been further weakened.
More harrowing anecdotes followed: orphaned children with no social worker; one survivor, so traumatised and receiving little support, attempting suicide.
The link between the suffering of these residents and the class-based politics of the area was eloquently identified. One survivor compared the class system in North Kensington to that of the Titanic, where the rich can survive but the poor are at the mercy of events. People described the “managed decline” of the area and the council’s social cleansing.
Others objected to being referred to as “the poor” by Abbott, protesting: “we’re educated working class people, we’re not poor.” But there was no debate about culpability over the inadequate response of both the local and national governments: “the local and national governments don’t care,” “If you want to help us, just help us,” “the government just do not care.”
Improperly reduced to the position of almsmen, confusion surrounds the whereabouts of the millions of pounds of charity that society rallied to pledge.
In the absence of an effective local authority, word of mouth has become king in North Kensington. In parliament, those gathered heard unfiltered testimony from many mouths. On the future of the area, questions were raised about the demolition of Grenfell Tower, about rumours that the neighbouring school, Kensington Academy will not open in September and about the long-term psychological impact on children.
Incredulity over the absurdity of the official death toll was expressed, a scene replayed daily on every street in North Kensington. Disappointment, but no surprise, over the appointment of an unsuitable judge with an inadequate remit, was voiced. What is essentially an inquest in to the cladding used on the building was labelled “an insult.”
Some asked Abbott and her colleagues, the Shadow Justice Secretary, Richard Burgon and MP David Lammy, to work to ensure the skeletal tower is covered up to protect the dignity of those that died and to stop the community having to face that constant, harrowing reminder.
The politicians responded with the guarantee that they would “not rest” until justice was done. They called for transparency and action from the government.
The diligent work promised by Labour is very necessary, but above all, the cry of the North Kensington community must be heard and kept at the centre of any decisions taken: Dignity and respect now. The most traumatised community in the country have conducted themselves with grace and fortitude, but at the moment this not being met in kind.
By Tom Charles @tomhcharles
This article was written for, and also appears on, The New Arab
Oxford Gardens Primary School in North Kensington opened as normal on Wednesday, June 14th. Children arrived in the morning and left in the afternoon. But, following the inferno that engulfed the residents of Grenfell Tower in the early hours of that fateful day, their experience was anything but normal. Their lives had irreversibly changed.
The school sits less than half a mile, a few streets away, from the decimated Grenfell Tower that still blazed that morning. Debris floated from the burning tower down in to the playground while the lingering smell, that all knew contained burned flesh, pervaded. Children took in the sickening sight of that once-familiar tower block now blackened and smouldering as they arrived at the school gates.
A council-run school, Oxford Gardens is administered by Kensington and Chelsea – the local authority that threatened the Grenfell residents with legal action when they warned of the fire risk that was to kill them. The council was as unresponsive to the needs of this school that morning as it was to every other aspect of this community-shattering disaster. From the Town Hall there was nothing, exposing local authority indifference to North Kensington and leading to Kensington and Chelsea being replaced by other boroughs as the leaders of the official disaster response.
Children from the school were killed in the fire; every single pupil and every single parent, without exception, has been affected.
The father of a girl in Year Three told Urban Dandy: “My daughter is really affected. Mahdi and his family were all killed and he was in her class”.
Of his other daughter in Reception, he told us: “She has heard religious stories about the hellfire, and she said ‘Dad, I thought this kind of hell is after death.’ I explained that those people who died in the tower would go straight to heaven, Allah guarantees it in the Qu’ran; if people die in this way, they have already suffered enough.”
On 14th June, children were kept in their classrooms all day, a hot day, to protect them from the sight of the tower. Now they are allowed out again and the relative normality of lessons has resumed, but break time is overshadowed by the freakish and haunting view of Grenfell Tower.
A parent of a Year Five child shared: “On the way to school we see the St Francis* kids going to a school they’ve been rehoused in. Then we arrive at the school playground to see the tower, it’s a constant reminder.”
“During a trip with the class, on the tube they all picked up the Metro and all they are interested in is Grenfell. None of them looked at the football news. My daughter talks about it constantly.”
“The school held an assembly for a boy who died, which is more than the council has done. The school can’t do much but they’re trying; they’ve advertised a psychologist and other help. I’m not disappointed in the school, or the police or the fire service, just the council. The teachers aren’t trained for this. They already have to do more than they’re paid for”.
Alongside the formal education from the schools and teachers, local parents rightfully wonder at the education their children are receiving from the local authority in Kensington and Chelsea. The poor perish in tower blocks – inappropriately cladded by the very council – while the needs of displaced, traumatised survivors are attended to by other traumatised individuals in the community. Meanwhile the local council, more than simply deaf, but who threatened legal action against the heartbreakingly accurate and prophetic warnings of the residents – stays noticeably and purposefully absent, absconding its responsibility for both the inferno and the essentials for this in-need community. A short walk south towards Holland Park and there are shops that groom dogs to look “gorgeous and fluffy.” The children understand the connection.
Neighbours, friends and an entire community now rightfully fear becoming charity cases to be appropriated by the obscenely privileged and callously detached. The council’s inglorious response and preceding gross, hard-hearted maltreatment of its poorest constituents will have left local children in no doubt as to where they stand in the pecking order within this Borough. The disaster has provided institutionalised proof of how little value is attached to their lives by their presumed betters.
A parent governor at Oxford Gardens spoke to us: “A lot of the children from Oxford Gardens go on to Kensington Academy, which is now closed because it’s right next to the tower. Oxford Gardens is a feeder school for that Academy. On top of that, children have lost friends from youth groups. A lot of the staff are rooted in the area meaning many people in the school community have been seriously affected.”
In the aftermath of the disaster, the council was seldom seen on the ground, leaving the heavy lifting to ordinary, untrained people. These diligent individuals came from all walks of the community, tirelessly running the response despite inexperience and a shocking absence of resources and guidance. The council clearly prioritised managing the situation over taking any responsibility or ownership of the disaster or its aftermath. Further, the council’s unresponsiveness diverted local parents away from their primary roles as carers of their children during a time of ever-present trauma, to become the primary caregivers for the whole community. “The family priority has become null” the parent governor told us. Try making sense of that aged nine.
At Oxford Gardens, as at many local schools, the governor explained: “There are empty seats, three children have been confirmed dead, and the children have best friends at other schools who have died or been directly affected. I’ve lost parents I knew. “
“In the playground we’re hugging and touching each other on the shoulder for reassurance. Even with parents we don’t know, the whole body language has changed. It’s a muted, mutual understanding.”
The family priority has become null
At the office used by Urban Dandy on Ladbroke Grove, children arriving for supplementary schooling gaze out of the window at the grim, skeletal tower. Most have a fixation with the disaster, attempting to understand it through questioning adults about fire, building regulations and government responsibilities. They want to hear that this will not happen again. But we cannot tell them that the authorities will take care of things, that would be a lie. Our children are manifesting their psychological scars in nightmares, tears, almost constant hugging, drawing pictures of burning towers or looking their elders straight in the eye: “How do you know that we’re safe?”
The public relations management of the disaster by local and national government is not going to fool this younger generation. By the time they are Year Five, children understand their position and value in this class-based society. For those that will grow up in the shadow of the Grenfell Tower, this understanding is no longer an implicit awareness, but explicit knowledge.
They have had to absorb and process more than any child should ever have to, and their consciousness has shifted forever, individually and collectively. They have seen their parents and community respond with humanity and grace in adversity. The flip side to the council’s degrading lesson in class indifference is that these children have now seen human beings at their best.
By Tom Charles with Jennifer Cavanagh
*St Francis of Assisi Primary school is next to the Lancaster West estate